We offer refunds under the following circumstances:
Service unavailability or technical issues on our end
Billing errors or unauthorized charges
Cancellation within 15 days of purchase
Refund Process
To request a refund:
Contact our support team within the eligible period
Provide your order details and reason for refund
Allow up to 5-7 business days for processing
Non-Refundable Items
The following items are non-refundable:
Domain name registrations
SSL certificates
Custom development services
Refunds are not granted to accounts closed for TOS violations.
Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
Refunds are not granted on Domain Registration/Renewal/Transfer.
No refund will be made if our team not found any issue in your Hosting plan from our side.
No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.
Accounts will be terminated after 15 days after overdue.
